Australian insight consultancy Fiftyfive5 has appointed Kai Lufen as Head of Research Operations, leading a team of technical specialists with core capabilities in data integration, automation, visualisation and data governance.

Fiftyfive5 was launched in 2010 by three former Directors of The Leading Edge: Karen Phillips, Mark Sundquist and Darren Kemp, and in 2018 it merged with brand development and consumer insights agency GalKal. Lufen joins after seven years at Fifth Dimension Research and Consulting, where he latterly served as Operations Director, building the firm’s Operations and Customer Experience implementation capabilities and managing team workload and resources. Prior to this he was a Research Consultant at ACA Research, and an Account Manager at The Acid Test, having earlier been a Senior Project Manager at Kantar’s Lightspeed Research.

Commenting on the appointment, company Partner Andrea Collier said: ‘We are excited to have Kai on board as we continue to build out our specialist research operations capability. He has just the right mix of technical project implementation, research delivery and deep client relationship experience, ensuring we evolve our technical delivery capabilities in line with emerging client needs’.